Philadelphia FIGHT Family Dentistry

Mike Martin 7 months ago

This office is the absolute best,I was under the impression that I needed all my teeth extracted, but that was not the case. Upon my initial appointment they told me that they could save some teeth and it's not necessary to pull all my teeth, and then they cleaned my teeth after my X-rays. Since then I have had 3 extraction appointments and next week they'll be doing the filling part after which I will be fitted for my partial. The people that work on my teeth are really great and I experienced absolutely no pain, they really make sure you're nice and numb. Go here and get that grill fixed what are you wanting for, you're never gonna get laid with a mouth full of rotted teeth. These folks are great especially Cay.

Jj Dd 3 years ago

I don't usually write reviews, however my most recent experience this morning with Alexis (I believe that was her name) ..via phone; was one of the best encounters I've had since going to this dental office. I did not even know good customer service existed here. I really like Dr. Chan, which is why I've always stayed BUT the bilingual receptionists often make it extremely hard to have a pleasant experience. Bernice Rosario and Victoria Rodriguez tend to have very unfitting attitudes to be in the line of customer service. Receptionists should display problem solving skills, patience, attentiveness and somewhat of emotional intelligence. I've never experienced that here until I spoke with Alexis today and it was very much appreciated.

Victor Rivera a year ago

Aside from my visits there and how great the dentists and their assistance are, Bernice at the front desk is very professional and patient. I wanted to give her her flowers. We need more good customer service people like her.

M C 3 years ago

I would have gave then 5 stars, but the attitude of one of the ladies that works as the receptionist is always off putting. She always seems as though she's annoyed to do her job and isn't helpful. The newer lady was helping me until the other lady told her to make me call everyday for opening to make an appointment for that day. I had an infection and just finished up antibiotics, needed the tooth out and she wants me to call everyday about apt. In the mean time the infection in my tooth came back and I need to look for new dentist. It's a shame because everyone including the the dentist are some of the most welcoming and compassionate people I've ever met. I emailed ahead of last apt to let them know I couldn't make it and she's not letting me make another. I've never encountered this issue in my 30 years of life until her. Overall I hope she heals from whatever is causing her to be bitter and finds happiness.

Janelle Schmitt a year ago

The dentist here is amazing. The whole place is so kind. My only regret is not coming to this dentist years ago before I lost some of my teeth. Thank you so much