Dental Solutions Market Street

F.L. Wearing 4 months ago

My mom is a patient. I accompanied her during her process of receiving implants. Everyone was absolutely amazing. From the front desk to the dental associates. She's been smiling since her last appointment. Thank you all so much.

Rita Tao 4 months ago

In short, this clinic focuses on milking insurance and upselling medically unnecessary out-of-pocket services while providing hurried, unprofessional dental care. I do not recommend this place to anyone. Aggressive Upselling & Double Billing: Day one, they tried to sell me a bite guard despite no previous dentist ever mentioning a need for one. On my second visit, they pushed "scaling" and a fluoride treatment. I ended up paying over $200 out-of-pocket because they claimed insurance wouldn't cover it. Later, I discovered that fluoride for adults is often an unnecessary upsell—and even worse, they still billed my insurance for the items I had already paid for in full. Unnecessary Procedures: Six months later, they tried to pressure me into another set of X-rays. I knew my insurance only covers them once a year (and full-mouth every five years), but the staff kept insisting "it's a new calendar year, so it's covered." I had to firmly refuse, and the dentist eventually confirmed that X-rays were not medically necessary. Sloppy & Unprofessional Cleaning: The actual cleaning was the worst I’ve ever had. The hygienist was in a rush—the ultrasonic scaler and polishing tool were in my mouth for less than a minute combined. She kept the high-volume suction hook hanging in my mouth the entire time (incredibly uncomfortable and not standard practice). She didn't even offer a rinse after the polishing. If you are going to overcharge people, at least provide decent dental service. If you must visit this clinic, do not sign anything until you fully understand why you need it. Always double-check your insurance claims to ensure you aren't being double-charged.

Madison Travaglione 2 months ago

i was late and everyone was extremely understanding and kind. i was seen shortly after arriving. my dentist was a little chatty which i feel weird cuz i couldn’t talk since there was equipment in my mouth, but she was nice so its okay! i feel bad because she was so busy but it was one of the quickest and least painful teeth cleanings ive ever had! excited to go back in 6 months lol

René Meade 5 months ago

I’ve been coming here for a couple of years now, and this is the first practice I’ve been to that runs close to on time. The hygienists are incredibly knowledgeable, they give me a lot of insights into how my dental health fits into the broader picture of my general health, as well as practical advice without shaming. If you’re switching into this practice I recommend Toni as a hygienist!

M C Hicks 3 months ago

As someone who gets nervous about dental offices and has been searching for a good one, I had a really great experience here. Everyone was very friendly, helpful and kind and answered any questions I had. I noticed they were like this with all patients that came in. Finding a dental office you feel comfortable in can be stressful but they made it really nice and easy and are located in a convenient location.