Serenity Dental Spa

francesco giovinazzo 4 months ago

I had a very positive experience. The dentists were extremely professional, patient, and kind throughout the entire appointment. They took the time to explain everything clearly and made sure I felt comfortable at every step. The staff was also very friendly and welcoming. I truly appreciated their attention to detail and care. I would definitely recommend this practice to anyone looking for a trustworthy and compassionate dental team.

Emma Lichtenstein 4 months ago

Had a great experience with the compassionate and comprehensive staff at Serenity. Dr. Perez and Ivan took the time to explain everything related to my care in detail, and Dolly helped me feel comfortable through the scans. Thank you team!

CDB 5 months ago

This was my second experience with Serenity Spa. I visited once for a check-up and again for a deep cleaning. My first visit was frankly unpleasant. I went in expecting a routine annual cleaning and instead was subjected to repeated upselling of additional services, presented as largely covered by insurance but later turning out not to be. For an inexperienced customer, this felt misleading and uncomfortable. Another tactic I noticed was introducing add-on services mid-procedure, which puts the customer on the spot and makes it difficult to make an informed decision. For my second visit, I was much more cautious. I clearly stated what I wanted and did not want, and I carefully reviewed every document before signing. Despite this, I still ended up paying significantly more than the original estimate because an additional treatment, introduced mid-procedure and not covered by insurance, was presented as necessary. Being forced to decide during treatment, without time to research or consider alternatives, is not something I appreciate. To be clear, the quality of the treatment itself was very good. However, the overall experience, particularly the sales and billing practices, made the visit unpleasant and stressful.

Kyle Rochford 5 months ago

The Dental Hygienist, Ivan, and the Dentist, Dr. Seah, were both very professional, accommodating, and very helpful and patient with my questions and concerns. They explained my dental situation in clear and easy to understand terms and I appreciate their care. The office staff were also very helpful and professional. Everything is clean and tidy, and the technology they used was interesting. I was able to see images and scans of all my teeth, which helped me better understand what I'm working with.

Nico Bryant-Aguilar 4 months ago

Second time going to serenity. They always do a thorough job and when you have issues they work with you on treatment options so it fits with your budget. I have some recession on my gums and unlike my last dentist, they went over more affordable options then going right to a deep cleaning.