Dental on Central

Jennifer Nancarrow a month ago

Oh My Goodness!!! I cannot even explain how terrified I have been of the dentist. Unfortunately this resulted in not going for a long time, and my teeth suffered. I finally took the first step today in getting my dental routine back on track. The hygienist who took X-rays and an exam on my teeth was extremely kind and made me feel so at ease and Dr. Herro was so helpful and non judgmental. I Thank you both!! Dental On Central is absolutely fantastic, and please check them out if you are needing a dental office with kind and knowledgeable staff. Kindly, Jennifer Nancarrow

Kristi Flores 4 months ago

Amazing Dentists and staff. Dental on Central has been a lifesaver to help fix my daughter's teeth. They specialize in Special needs patients. There kind, efficient, and great a what they do. We travel from Tucson just so we can be seen here. Would highly recommend.

Briana Lara-Lowe 2 months ago

I was referred to this dental office by a provider I trust, so I expected a professional and compassionate experience. What I encountered instead was the complete opposite. I called to schedule treatment under sedation, as I have multiple dental issues I’ve been putting off and was finally ready to address. The receptionist immediately asked about my insurance. When I explained my coverage, she told me they don’t accept it. I calmly explained that wasn’t an issue and that I planned to pay out of pocket. Despite that, she refused to schedule an appointment. When I asked to speak with a manager and requested her name, she told me there was no one else available, refused to identify herself, and then placed me on hold indefinitely until I eventually hung up. The interaction was dismissive, unprofessional, and frankly concerning. There was no attempt to help, no explanation, and no basic level of respect. What makes this especially troubling is how this office presents itself publicly. They advertise specialized care for patients with high anxiety, autism, and other special needs, and emphasize compassionate, supportive treatment - including sedation for comfort. Based on my experience, that messaging does not align with how I was treated. If this is the level of care patients receive before even being seen, it raises serious concerns about how vulnerable patients are actually supported. I would strongly encourage others, especially those who are anxious or seeking a more compassionate environment to consider this carefully before choosing this office.

Ellsbhet Beltran a month ago

If I could give this clinic negative stars I would. Their lack of empathy and patient care is astounding. The staff is uninformative and unwilling to address future patients in a non-condescending manner. The office manager literally only came out to delegate when I mentioned reaching out to Mercy Carr Liason. I will never forget how the staff made my 11 year old daughter feel. Shame on them.

Ashley P 4 months ago

My 3 children have been coming here 8 years. They're autistic. I confirmed with our insurance that they work with Dental on Central before scheduling their appointment, confirmed MONDAY- 4 days ago- they're scheduled for 3/31. Received a text today my kids appointments are canceled and they're no longer in network with their insurance. Not even capable of calling, just a text. I asked about cash pay and asked if they can refer us to a new pediatric dentist that works with special needs. No response. These are disabled CHILDREN! Not a NUMBER. it took forever to find a dentist, we come from Mesa to see them, so thanks for dropping the ball via text.